SHIPPING:

We are happy to offer free USPS economy shipping for 5-8 business days. USPS standard 3-4 business day shipping is calculated at checkout. 

Items are shipped from our store front in Rockport, TX. Tracking information will be sent via email.

We recommend ordering all holiday orders no later than December 17 in order to receive by Dec 24. Lady Captain is not responsible for any delays after shipment has been processed.

10 DAY ONLINE RETURN POLICY:  

Full priced items are eligible for a full refund for online purchases only. All sale items are final sale.

If you aren't satisfied with your purchase, please fill out the return form provided in your package and ship your return back to our address:

LADY CAPTAIN
1819 BROADWAY ST.
ROCKPORT, TX 78382

RETURN TO STOREFRONT: 

You are welcome to drop off your return free of charge at our storefront. Simply drop off your return with one of our sales associates and your return will be processed within 48 business hours. Exceptions do occur with holidays and weekends.

EXCHANGES:

If you would like to exchange an item, please place a new order for the item you want before returning your original purchase. It will ensure that your new item is in stock! Once we receive your return, we will process a refund for the cost of the returned item and send you a confirmation via email.

HOLIDAY RETURN POLICY:

'Tis the season for gifting! We're happy to offer our customers an extended return and exchange window for the holidays: orders placed between Nov. 7 - Dec. 24 are eligible for store credit only within a 30 day window after the purchase date. Items purchased after this period will qualify for our standard 10-day return window. Please note, all existing policies, exceptions, and exclusions apply for the holiday extension.

×